Last updated: December 09, 2024

Who We Are

Our website address is: https://softskillsmaterials.com. At SoftSkills Materials, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and store your information when you visit our website or make purchases.

Information We Collect

User-Provided Information

When you make a purchase, register an account, or contact us, we collect the following personal information:

• Name
• Email address
• Billing address
• Payment information (processed by Razorpay)
• Transaction-related information (e.g., purchase history, payment details)
• Any other information you provide when you contact us or interact with the website

Automatically Collected Information

We may collect the following information automatically when you visit our website:

• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, time spent on the site, referring websites)

Payment Information

When you make a purchase on our website, your payment details are securely processed by Razorpay. We do not store any sensitive payment data on our website. All payment transactions are encrypted and handled by Razorpay in accordance with their privacy policy, which you can review here: Razorpay Privacy Policy.

We may receive your personal information (such as name, email, and transaction details) from Razorpay to process and fulfill your order. This information is used solely for the purpose of completing your purchase and communicating with you regarding your order.

Cookies

We use cookies on our site to improve your experience. Cookies are small text files that are stored on your device and help us remember your preferences or track usage patterns. You can choose to disable cookies in your browser settings, but this may affect the functionality of the website.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your orders and account
• To improve our website and services
• To send marketing promotions (if you opt-in)
• To comply with legal requirements

Do We Share Your Information?

We do not sell, rent, or share your personal information with third parties, except as described below:

• We may share your personal data with Razorpay for payment processing, as described above.
• We may disclose your information if required by law, to protect our rights, or if involved in a merger or acquisition.

Data Retention

We retain your personal information for as long as necessary to provide our services to you. If you would like us to delete your data, please contact us at info@softskillsmaterials.com, and we will respond promptly.

Security

We implement physical, electronic, and procedural safeguards to protect your personal information. However, please note that no system is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe that we have collected such data, please contact us, and we will delete it as soon as possible.

Changes to this Privacy Policy

This privacy policy may be updated from time to time. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy regularly.

Your Consent

By using our website, you consent to the processing of your information as described in this Privacy Policy.

Contact Us

If you have any questions regarding our privacy practices or this policy, please contact us at:

Email: info@softskillsmaterials.com